Philosophy
LOMCO is committed to being the best manager of senior housing in the industry.
Our commitment is reflected in the following areas in which LOMCO excels.
- Creating value for our clients by enhancing the desirability of their communities through:
- Outstanding resident services
- Effective conflict resolution
- Plans to enhance physical appearance of facilities
- Knowing the business. On behalf of our clients, we keep up on industry trends, opportunities and threats through associations with many groups including HUD, CTCAC, SCANPH, AHMA and CAHSA. In addition, 30 years of experience has taught us lessons not available through any association.
- Reputation with HUD as a premier property manager. We have earned the respect and appreciation of the local and headquarter HUD personnel through our commitment to excellence. We are expert at HUD regulatory and processing requirements in areas including:
- Contract renewals
- Rent increases
- REAC inspections
- FASSUB electronic financial statement submission
- Tenant notification requirements
- Requests for reimbursement from Replacement Reserve Accounts
- Utilization of residual receipts
- Exemplary systems and procedures. We are constantly reviewing and improving policies and procedures. Our Operations Handbook is the result of a 30-year evolutionary process and is an exceptionally effective tool.
- Proactive rather than reactionary property management through:
- Early identification of potential positive and negative issues
- Development of strategies to take advantage of opportunities and avoid potential problems
- Responsible fiscal management and cost containment through:
- Expert budget creation and reviews
- Timely rent increases
- Aggressive bidding of contracts
- State-of-the-art reporting and record keeping. We have the ability to create virtually any custom report. All data is backed-up nightly at the corporate office. Accurate reports are provided in a timely manner.
- The highest quality Resident Services coordination, delivery, and monitoring in the industry. Providing for the highest possible quality of life for our residents has been a core tenet of LOMCO since inception. A common bond among our employees is genuine care for our residents. Our motto is “Professional management with a human touch.”
- Immaculate regulatory compliance. Our Certified Occupancy Specialists accurately interpret all regulatory agreements and insure compliance with all subsidy program requirements.
- Solid working relationships and impeccable reputation with agencies and colleagues. Our clients benefit from our extensive network of relationships and resources.
- Positive corporate culture. LOMCO is a group of dedicated professionals with pride in our organization. We conduct six “In-Service Training” sessions per year where experts in the industry discuss various issues relating to our portfolio. We emphasize teamwork and trust while promoting individual initiative and creativity. LOMCO employees share a collective commitment to being the best at what we do.
